I enjoy the simplicity but am annoyed that you can't use certain features without paying a higher price. $80/year is pretty high for a basic subscription.

I did a lot of shopping , signed up with a few other apps, once I tried this one,I went back to all the ones I was on a free trial with and cancelled . This was the one. It was easy and I was able to use it the way I wanted immediately and have been using it almost every day.

What do you like best?
I like templates that enable me to prepare forms rapidly. Easy to prepare documents without using a typewriter.
What do you dislike?
No specific dislikes I cannot think of anything i dislike
What problems are you solving with the product? What benefits have you realized?
I can create forms that are easy produce and that are legible. Legible documents that enable me to communicate clearly with others.

EXCELLENT Customer Service I requested a refund on my annual subscription after it had been taken out of my account. I explained that I don't use the software, and did not need to have my subscription renewed. The person who helped me was very kind, and responded promptly. I had a full refund within 48 hours! EXCELLENT customer service!

I canceled my trial but maybe I didn't complete it on my end. Either way the subscription was charged to my card and I contacted support which usually is a nightmare when you have billing problems and it was honestly quick and painless. Great service and they got my refund and account canceled quickly. Thank you to ***** from support

Actual Customer Support I sent a question in via their form, and honestly expected a "word search" systemic response. Not only did I get a issue-specific response, the corrective actions were clear and documented with screen shots, making it easy for me to correct my mistake and move forward.