Using this program is amazing. Your doc look so professional. I am using it to find and fill out important forms. You don't have to search the web for the forms, just put the form name in and that's it. Your good to go, this program is well worth the money. Fantastic!

What do you like best?
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.

I was asking them for a refund as I… I was asking them for a refund as I don’t need the subscription to get through as I am on maternity leave which means I will no longer use it. Bruce through online support helped me smoothly.

The number of hours that I was browsing… The number of hours that I was browsing the site and the features I am more than satisfied and would recommend anyone who wants to have a higher PDF filler easy to use and a professional look is plus.

Kara helped me solve a mystery… Kara helped me to figure out a tricky issue that had to do with 'filling' a pdf. Kara figured out that it was a problem with my Chrome browser, so we switched browsers and it worked. Thanks.

Amazing customer service! Amazing customer service. Responded same day when I had a question and was super polite and friendly in helping me out. Also followed up to make sure everything worked out. Couldn’t be happier.