The only issue I have is that old documents that I thought would be saved are not. That is my issue, however, and not yours. Everything else is great.

easier to locate forms and documents for faster service. Agree

It's user friendly and saves me a lot of time.

Overall easy to use. One gripe I have is the many fonts that didn't reproduce when the finished product was downloaded and opened in standard Adobe.

EXCELLENT! Very clean and simple to use. Definitely a user friendly app.

I signed up for the free trial and ended up not needing to utilize their services. I had thought I had cancelled it, but for some reason it never went through, so I ended up getting charged for the full year. I contacted their live chat and a representative named **** was very helpful and got the refund processed right away. Thank you for being gracious and so helpful! I very much appreciate this company's customer service. I will definitely use them in the future! :)"