I was refunded the automatic annual renewal charge by customer service representative after stating my frustration that I was paying for a service that I no longer needed. I greatly appreciate being treated how I treat customers! Thanks

I found PDF filler to be very helpful, however there was a bit of confusion with the cost of the account account. I I thought that I would be getting charged $6 dollars per month however my bank account was charged $72 dollars for an entire years subscription. I do not fill out enough documents to make a years subscription worthwhile. If that is the case, I think the website should give you the option of a 30 day trial period, and then give you the option of committing to a 1 year subscription. Otherwise, be more clear that you all are charging the entire $72 as oppose to the $6 per month. I have since canceled my subscription and I do not intend to use the website any longer. I would definitely like a refund effective immediately.

Great, this time so far. I used the program a little over a week ago but my documents were messed up because I was not told I had to pay first in order to save or print the document. I had to create it all again. It was the same one as this now, 821 ssa form. It took me hours to get as far as I had.