Speedy and excellent customer service I had a trial/billing issue and sent an email to their support email address. It was around midnight when I sent my email so I didn't think I would hear anything back from them until later that day during business hours. Not only did I hear back from them with an email almost immediately that night, but their representative resolved my issue right then and there. Superb customer service!

several clunky features There are several clunky features I did not like. (1) My first issue was that when editing text, the font would change from Times New Roman to Arial within the edit box. The user had to "tell" the computer to switch back to Times New Roman. (2) Another issue I spotted is that if I want to italicize ONE word on a line of text, the entire line will become italicized. This was cured by deleting the italicized word, then creating a separate text box with the italicized word in it. The italic text box was dropped into the line of text with the plain text around it. (3) When editing text, the size of text will drop down a size or two. The writer must "bump" up the text size with the upward arrow to get it to match the text in the original document. Otherwise, I like using PDFfiller. Of course, PDF editing is not as simple as ordinary word editing. Or perhaps PDF editing gets easier after continual practice.

This program is extremely valueable to… This program is extremely valueable to me as a real estate agent. I cannot be as effective without it. It is a must for me, thank you.