What do you like best?
An interface is easy to understand. Eraser and blackout options allow to be HIPAA compliant.
What do you dislike?
disappearing buttons from time to time
What problems are you solving with the product? What benefits have you realized?
electronic signature. Go Paperless!

What do you like best?
Changing things (like dates) on insurance forms helps us a great deal when the insurance information stays the same and only the date needs changed. (Accord forms). We don't have to completely retype an insurance renewal form. So Handy
What do you dislike?
I have helped a colleague in inputting his information on flyers that had someone else's and the eraser showed lines in the final product. I had to figure out what was going on and I figured out I could increase the eraser to remove items rather than going over it several times (like wite-out tape).
Recommendations to others considering the product:
If you need to make changes to documents that you do not want to retype over and over again, then this product is a handy tool. Also, for doing 'already-made-up-flyers' to use for yourself by adding your own information is great. I used to have to remake everything with Corel Draw. This is waaaaaaay easier!!
What problems are you solving with the product? What benefits have you realized?
Non really for what I use it for.