What do you like best? Not only is the actual program extremely easy to use, but when i did happen to need support, the guy, Ray, I was connected to was happy to fulfill my every request and in less than 5 minutes had me back to my project. And my issue was requesting my already processed payment for a whole year subscription be returned and only run for a month. I was prepared to argue and be given every excuse out there just to be let go with a bad taste in my mouth and not helped. Boy was I wrong! Ray was super helpful and more than happy to process my request. I was pleasantly surprised. You just don't find customer service reps like this anymore and it's a shame. I was extremely pleased!!! What do you dislike? I don't like that in the Google search it claims to be a free PDF editor but when you get finished with whatever you are working on, mine was 48 pages, before you can save or print the document you are asked to purchase a 1-year subscription. Recommendations to others considering the product: The program is easy to use, affordable, and customer support is top-notch. What more could you ask for?? What problems are you solving with the product? What benefits have you realized? I used pdfFiller to edit divorce papers I downloaded from the court clerk's website in another city in my state. PdfFiller allowed me to be able to draw up my own divorce papers instead of paying an attorney more than $500 to do it for me. Customer Service Representative, RAY, is a HUGE benefit I have realized.