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easy to use convenient. Except unable to load it on my Surface pro 3. Help with this would be great. I have to access through the intranet only. No app
Anonymous Customer
I found this program very user friendly. I am grateful for being able to do my tax forms and get all the information I need on this site. I would highly recommend it to anyone trying to make since of tax forms.
Brenda B
Love the software but a bit of a brain surgery to start with each new document. The links, steps and path for loading and working on documents need to be highlighted better for new users. Probably makes great sense to the programmer but new users have to hunt for the next link or button to click.
Rex
I was surprised I still have to hand… I was surprised I still have to hand write a form to send to IRS - I thought this would take care of it for me. Or did I miss something.
Donna
its a good software but the interface… its a good software but the interface has to be friendlier. other than that, it's good. thanks for the free trial.
abdul munaf
YOU MAY DO A FINE SERVICE BUT WHEN FILING A GOVERNMENT FORM A CITIZEN SHOULD NOT BE SUBJECTED TO HAVING TO GIVE YOU A CREDIT CARD. WHAT IS THE DIFFERENCE BETWEEN THIS AND RANSOMWARE?
Anonymous Customer
The entire staff including customer… The entire staff including customer service, my managers and accounting have all made this process very streamlined and easy to follow. Everyone has been quite kind and ready to get me going. Because of those gestures and professionalism, I look forward to being a key member of your organization. Thank you, Robert Weiss
Robert Weiss
I mislead them on my intentions for the service level that I required. Once I brought it to their attention, I answered 3 questions; and the matter was immediately resolved. Outstanding customer service comms. !!!
William J Clements
organization I wish the updates had an option to keep the title and not make duplicates. I like to keep "my documents" organized and not all the downloads unless I want to save it as multiple copies. I love that it combines pdfs w other docs. I love the highlight and annotate features.
Miriam Shaw
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