You need t tell people that if they enter numbers with commas, the IRS filing process does not work. After lots of time and trial/error, I stumbled across that as the cause of my problems.

For the most part, it is a helpful tool. However, I will need to cancel my initial free subscription because one of the documents I would be using on a bi-weekly basis would be for payroll purposes. Unfortunately, when I scanned the document, I was not able to enter numbers in the fields. After several attempts, I checked the hardcopy document and it has a feature, which requires an applicant to fill in the document with a blue pen, something I was not aware of ahead of time. Evidently, the company had the documented protected to only read "handwritten", blue pen entries. I would be using the document as mentioned above for other candidates on a weekly basis and since this product, through no fault of its own, won't allow me to do that, it doesn't serve my business purposes.

It was a wonderful experience. All the reps were competent, patient and more than willing to offer their assistance for any problem or any issue that I was confronting. And I am happy with the results

Super awesome! I love how you are not overpriced. Super easy to use. I have recommended this to everyone in my office. So many programs rolled into one!!! Thank you!!!