I was shocked to learn AFTER I PAID that the "monthly" payment touted in 3 big choice boxes was ONLY and effective cost IF I paid an annual fee IN FULL. THAT WAS NOT CLEAR and I feel duped. However, I am extremely pleased with what you offer AND the ease of using your site. It is well worth the 29.99/month vs what I thought was 9.99. You really need to make that clear for your customers, though. Don't start a customer relationship with the customer feeling duped or tricked.

This program was easy to work with; however, I misunderstood that the forms I was trying to use were copyrighted and had to be completed in another manner. Customer service was very prompt in responding to questions; and, for the right forms, this would be an awesome service.

It was very easy to use and was user friendly for using the icons to understand what I was doing. Process was a little slow, but I think that was my computer!