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I was very upset that I wasn't told I'd have to pay until after I'd edited a very long file, but customer service gave me 30 days free when I brought this to their attention.
Anonymous Customer
I HAD A 48 PAGE FORM TO COMPLETED FOR JOB. HAVING PDF FILLER MADE THIS TASK A PIECE OF CAKE. AND I CAN TURN IN A NEAT COMPLETED FORM. WHICH IS IMPRESSIVE.
PATRICIA A. K
Ralph help me very quickly today Ralph help me very quickly today! I thought I had cancelled my subscription and then I was charged, I explained everything to Ralph and he took care of me and my situation all in the same day. Very appreciative of the customer service I got.
Angela Boyer
Excellent company excellent service Although when testing the service it did not meet my requirements a month later an annual Bill showed up on one of my payment accounts. This just happened minutes ago and I was up working on a project so I immediately responded. Surprisingly somebody answered the phone at the company. I was able to refer them to my account they could see where I had stopped the service immediately upon testing it because it didn't fit all of my requirements this all happened last month however as a young lady told me the cancellation process takes several steps and somewhere during that process the cancellation was not 100% completed. However she sees where I never utilized the service I did cancel it she immediately moved into action return the payment that was incorrectly processed and was super helpful and super friendly. The Reps name was Sally I am super impressed with not only her but PDF filler because of the fact that they honored my displeasure and something like I said through the process fell through the cracks however I was able to contact them they were able to easily see what was happening with my account and rectify my complaint. I want to vote the company a plus plus because nowadays service is not even a thing anymore it seems rarely can you find a company that stands behind their product and they do so by providing support Saturday morning at 5:00 a.m. LOL so yeah I was super pleased with the service although they did not provide what I was looking for the company still will always be on my good list in terms of consideration in case in the future they do provide the needs that I have. A+ Plus
Melissa Fortune
The tools were pretty easy to use and… The tools were pretty easy to use and overall I found editing my pdf document pretty simply even though I'm not too technically inclined
Monique Byfield
What do you like best? PDF filler has allowed me to not only make forms being filled out easier but also allows me to keep them archived on their server so I had don't have to look for them. What do you dislike? I think the only downside I would say is the send to sign can be a little confusing. Some of my clients have had issues trying to sign things when I've used this feature. What problems is the product solving and how is that benefiting you? The only time I've had issues is when a form wouldn't load to the system. Customer service has always been great helping me out. They usually have the problem resolved quickly
Michael Rife
Must Have !!! My overall experience with this software is awesome That I can change and edit and convert and sign my document There is nothing I don't like about this software I use it for everything
April D.
Great Customer Service Great app, but even better customer service. I needed to cancel my membership for financial reasons, but I failed to do so before it renewed and my bank account was drafted. I submitted a request through the website for support and requested a refund. Zoe replied via email within an hour and had already issued the refund. Clearly they care about their customers, provide easy communication options and have fair policies in place.
Courtney Warner
What do you like best? I print and distribute numerous emails every week. As such, I have tried quite a bit of PDF software over the past several years, I have seen that pdfFiller does everything I need, every time, in an easy-to-use way. There is none better for the price. What do you dislike? At times, it is difficult to find a saved file from within Google Chrome. Recommendations to others considering the product: Before making a selection, make sure to use evaluation versions. It's a shame to get saddled down with something and later discover that it's not right for you. What problems are you solving with the product? What benefits have you realized? There is one peculiarity that I encounter every week. The first file that I modify is saved in the appropriate folder, and the browser shows me where to find it. For some peculiar reason, I have a hard time finding every file that I save after that. It could be an issue with the browser.
Shmuel Mendelsohn
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