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Dec 31, 2025
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It was the only source I could find to obtain 2014 Form 990 forms. The IRS site shows 2014 forms tabs but they are for 2015 which is the wrong form. I could not find the supplemental forms I needed by searching the website so I gave up and contacted customer support on your chat line. The rep was very polite and sought out all the supplemental forms I needed to finish the job. That's a real plus but I should have been able to find the forms on the website.
It works - one problem I found though is that after I scanned a document with the Adobe scanner, the document was locked with password not allowing it to be opened by the person I sent the document to. I didn't seek that extra security so I basically don't know where it NOcame from.
Excellent service
I had signed up and not cancelled the subscription properly, so I was charged for something I will never used. Jumped on chat, which is usually awful, not a bot, a human, who liked my jokes. Refunded no quibble. If I ever need a pdf filler I will definitely sign up.
Slight misunderstanding promptly resolved
There was initially a slight misunderstanding, however, I was lucky enough to get Dee again when I reopened the chat. She had thought that I just wanted my subscriptions automatic payments cancelled. Really I wanted the payment stopped and the subscription cancelled. Thankfully she worked up until the last minutes of her shift to help me. She was excellent help!
so far everything is good to use and very easy, I need...
so far everything is good to use and very easy, I need to explore more but I do not have time. A little confused with the folders but I will learn very soon.
Even though I didn’t use their website
Even though I didn’t use their website, I am very satisfied with the customer service. I have subscribed and forgot about it and it took the money from my account. I contacted customer support and my issue was solved in less than a minute! If anyone has the same problem, don’t worry, just contact them and they’ll help! :)
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