I mistakenly did not cancel the trial… I mistakenly did not cancel the trial period and was billed for a year's subscription. When I wrote to the support team, they immediately cancelled the subscription with a full refund. Even though the mistake had been mine, there was no lengthy questioning about how it happened or extra surcharges or the like. I very much appreciated their professionalism in meeting my needs.

I like everything except when filing in… I like everything except when filing in the forms the lines do not automatically wrap to the next line. I have to know to stop and manually go to the next line, Maybe that could be fixed. Also, when I tried to share the completed to form via email; nothing was received by the recipient. Only via fax did information get received.