I have only used this once so far but it was very good quality. I hope to be able to utilize this program often. I just wish it could be put on my desktop.

I did not like the way my card was charged the $120 initial annual fee. I only wanted to pay by month. That was misleading and I did not appreciate it. If your going to offer the monthly plan, offer it, make the wording more clear. don't try and trick people into the yearly plan and make them go through customer service to get the refund. The reason I give four stars is because (1) the customer service rep was so helpful in getting me my refund back and (2) you have an awesome product. It is really working well for me.

Honestly this service was awesome the only issue I had was that it wasn't up front about the payment. I didn't realize it was a paid service until the end when I had finished editing everything and that really annoyed me. But other than that the features are simply incredible. Definitely would recommend

I like the service overall. The only improvement I could think of would be to work harder on Google integration with Authentication and Chrome apps. They usually work but it's frustrating when they don't work well.

So far my experience have been great. I think its very easy to use. I am very interested in your mold inspection report. I would like to know more about how to enter my logo and just how to navigate the report templet to meet my own needs