What do you like best? It has the main features that I'm looking for: I can upload a pdf, add text, remove text, blackout text, etc. It also allows e-signatures. What do you dislike? The process to download files is a little tedious. You have to single-click on the file from a list, then the program takes you to a new page to rename and choose the download location. But if you accidentally double-click on the file, the file will open instead. I've been using this program for years and it still takes me way too long to download a file. What problems are you solving with the product? What benefits have you realized? I use pdfFiller to fill out forms for work. I used to have to print these forms, complete them by hand, then scan them and shred them. With this program we get to eliminate the use of paper and save time.

What do you like best? I love that I can fax items as well as the W-2/1099 features that are integrated into the IRS system! It makes my roles as a small business owner much easier with these tools. What do you dislike? I wish more features, such as sending documents for signatures, were added. Even just 1-2 documents a month would be helpful for my small business. A fax number included would also be helpful. I have been able to get a fax number for virtual faxing for much cheaper elsewhere. It would be nice to have an all in one for less than $25 a month or so. Recommendations to others considering the product: Great way to keep costs low while still running with the bigger companies and their larger budgets. From creating my own documents to faxing things for clients- great investment for virtual tools in your business! What problems are you solving with the product? What benefits have you realized? The IRS integration have helped me navigate some of the tax paperwork I need to do for my employees. The fax feature is super helpful for getting paperwork out for our clients.