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Dec 27, 2025
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Good afternoon,
I have subscribed to PDFfiller and have even been charged $20 yesterday to use this program, however, when I try to log in, my password isn't recognized. Also, when I try to go back to change anything on my form, I find it time consuming to try to do this.I don't have a lot of spare time at work & I really don't like using the typewriter, because if I make a mistake & find it later.. I can't go back and change it, hence PDFfiller..
It says a msg will be sent to my email, however, I never receive this msg. It's not in my Inbox, Spam or Trash folders. I would like to use this program at work, so I don't have to use a typewriter.
Can you help me with this log-in issue?
Many thanks,
Joyce Durbin
From: Notification - PDFfiller <notifications@pdffiller.com>
To: jdurbin_99@yahoo.com
Sent: Wednesday, October 12, 2016 4:21 PM
Subject: [PDFFiller] Thanks for subscribing to PDFfiller [ Do Not Reply ]
Hello,
Thank you for subscribing to the PDFfiller Monthly Personal plan. Your payment has been successfully processed.
Your subscription details are as follows:
Username: jdurbin_99@yahoo.com
Subscription ID: 4k9cgm
Plan Type: Monthly Personal, billed at $20
Next Automatic Renewal: 11/12/2016
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Customer service is A1!
Wow! Customer service is A1!I needed to fill out some forms for an outfit, a one-time thing, and signed up for the trial month.Later in the month I tried to cancel the trial period before my credit card was charged the $20, but I forgot which email account I'd used to sign up, so I was unable to log in to my PDFfiller account.Today, when I received the email saying my credit card was charged the $20, I was able to contact PDFfiller since I now knew which account I'd used. I contacted them via "Contact Support" in their website and explained my situation. OMG! When it said I should receive an email in 20 minutes or less, I was thinking, "Yeah, right!" but it was literally only minutes before I received an email saying they would be glad to cancel the subscription and refund my money.If I ever need this type of service on a more regular basis, I will definitely be signing up with this company!
I went into your chat hoping to get…
I went into your chat hoping to get answers to my inquiries regarding my account and why I couldn't locate what it kept telling me that I should be seeing. Kara was the second chat agent I messaged in this desire to find out what I was doing wrong... which is fine. The first agent was like an operator I assume... finding out what I needed exactly and then transferring me to the right team. Which happened really QUICKLY!! I am NOT used to any online chats actually being able to do anything as fast as this happened today! Much less get an agent that could actually help me... TODAY was the first in a very LOOOONG time! Kara was GREAT!!! She needs a raise and maybe a promotion. Thanks again, Kara!!! KUDOS to Kara!!!
The one entity that I HAD dedicated my loyalty to (Best Buy) for over a decade... is now in my rearview mirror!!!! They are atrocious at helping anyone with anything online!!! The store employees have to go through the same phone number we do, so they're worthless! And corporate Best Buy... smh... I won't get ugly here, but just state that they were the final straw that broke the camel's back!! I will NEVER give them any more of my time or money!!!
PDF Filler though... has been a nice change!!! Thanks again!!!
Military Veteran seeking employment with a company in which my skills obtained will be further utilized and challenged for the enhancement of myself and the company.
What do you like best?
The ease of dragging and dropping new files into the PDF filler program.
What do you dislike?
The extra options such as notary and other things like fax are not free or easily accessible to find out how they work in advance.
What problems are you solving with the product? What benefits have you realized?
Converting PDF to JPG is a huge problem being solved. Also, easily changing a date on a flyer that is a PDF.
super easy experience
easy to use and understand, very straightforward. took me under 10 min to do what i needed from finding the website to downloading the edited document.
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