There have been a few times I have been frustrated because I can't access my documents. Get an error message but other than those 2 times I am extremely satisfied with it

It meets my needs very well. If I could get my own fax number for less than $10/month I would add that. As it is now, I have a fax separate from this but only pay $8/month so will keep and use separately. Disappointed it was so much for the add on. Also, for the edit option. Many things to do but all as add ons. For now, I like what I can do, though.

The App is clunky and not easy to use and annoyed that when trying to combine different documents have to upgrade to the next level. So overall good product on laptop, poor app and disappointing capabilities v price.

Simple and versatile. Since it is new "technology" for me, I must use it with some guidance to understand all its utility, so the tutorials that are included will be handy without having to go to school to learn it.