The service is great and has come in handy in ways I had not expected. However, you lose 2 stars for my initial experience of first being asked to to pay, by a pop-up, to see a form that was submitted and then after paying being told by another pop-up that I need to upgrade to a more expensive plan. The first pop-up should have presented the correct plan. Felt a little like a bait and switch. But I gave you back one star due to the fact that support was able to fix the problem, quickly.

Seems easy, but there are still thing that I am not sure how to do. Would like to take more advantage of the website, I am sure there is a lot more I can do with it.

I happened upon your company. I filled out a form for Transfer on Death for Minnesota. I paid but then had trouble getting back in. Turned out file was corrupted. Got great help and got it to work.