I like the smooth transitions and the features are easy to locate. There are no complicated sign up passwords and the editing is very simple to use. Just point and click!

With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah

I felt very mislead, I entered a lot of info onto a form and was only told when I tried to print there was a charge. There was a monthly charge shown but when I selected the monthly option the cost suddenly shot up

I'd be interested in a WEBnar but I'm a disabled WWII VET and can't drive anymore! Youve made my computer operations easier for an old man!, Thanks, Bob Reynolds (ROBERT)

I'm still learning! It's been really helpful working from home. It could be a little bit more user friendly, I had to start using it suddenly due to being quarantined,