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pdfFiller scores top ratings on review platforms
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Amazing customer support
Amazing customer support. We had account and payment issues; and contacted via online help. We received prompt and frequent communication that helped us solve the issue within a few interactions (all over the weekend too!).
I am having an awesome experience
I am having an awesome experience. I am thankful to this company for providing this service online for small infrequent projects.
Pleasant PDFiller!
I use PDFfiller almost daily. I work in Accounts Receivable and customers frequently like to have additional information added to their invoice. This is something our accounting program cannot do.
Very user friendly. Very appealing to look at.
I don't have any cons. I haven't found anything that I don't like about it.
I am in Accounts Payable and another dept. sets up our vendors. THe vendors were set up incorrectly and now need 1099. PDFiller has saved me so many headaches. Thank you so much!!
First review
It works better than most others I've tried.It is sometimes a bit difficult to navigate as I dont use it too often. I dii have an issue with support, but they did finally undertand my query and they fixed it up, with a very good explanation.
Outstanding customer service, communication and efficiency!! I highly recommend. They are one of the best, if the THE best company I've ever dealt with!
What do you like best?
It is so easy to upload a document and make any edits to it. It saves you work so you can continue to use the same document! You can email, print or save PDF. Super helpful for property management when you have several notices!
What do you dislike?
Sometimes it's hard to make everything set up perfectly
What problems are you solving with the product? What benefits have you realized?
We are able to reuse the same document over and over!
It works!
The application is relatively intuitive to use. It was the only one that offered the full PDF fillable experience under a free trial to really test it. I recommend this program over others I have tried.