I completed the first PDF form and it was a little tough maneuvering through the documents, savings. It was a little disingenuous to wait until I was finished to document to find out that I would be billed annually as apposed to monthly, when the advertising gave the amount payable monthly.

Program great, easy to use. Difficulty processing payment. Had to call/email support to get assistance. That was super frustration when I was ready to finish up.

There doesnt seem to be alot of "man in the street" logic to how you explain things. It seems to be written by Code cutters or IT people. Lots of simple things like , I look up how to save a document. You say : Save your document by clicking the 'Save as PDF' button in either the "MyForms" . There is NO such button only a "save as" button. Also Where is the "My Forms" page? is it named as such or .... ????Bascally though, its a great piece of software. You just have to get a REAL human being to rewrite instructions.