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With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah
I had trouble with printing but being the stubborn person I am, I did not request help. I did manage to print after a while. When I did complain, they listened and made a correction on the bill. I'm quite happy with the program now.
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easy to convert files create file and handle all types of files .
few extensions are not available and some files create problems after converting .
YOU MAY DO A FINE SERVICE BUT WHEN FILING A GOVERNMENT FORM A CITIZEN SHOULD NOT BE SUBJECTED TO HAVING TO GIVE YOU A CREDIT CARD. WHAT IS THE DIFFERENCE BETWEEN THIS AND RANSOMWARE?
The product is great and very easy to…
The product is great and very easy to use. I had started a free trial for one time use, but forgot to cancel it and was charged for a full year, but when I contacted them they refunded my money straight away with no questions asked. I wish all companies were as good to deal with as this!
AMAZING CUSTOMER SERVICE
I was charged a subscription fee and I didn't understand why, so I contacted the company via chat. The agent that assisted me was amazing!! She totally understood and was very helpful. She was extremely professional. I really expected that this was going to be a very unpleasant experience for me, but it was absolutely pleasant and positive! Thank you! I would give many more stars if I could.
Doing exactly what I want. Have .pdf bank statements that can only upload in .csv format, so converting to Excel then to .csv and can do my work in no time at all.
I had an excellent experience with this service. The product itself was very useful and allowed me to save and send my forms in a variety of formats, as well as esign, add text, dates, Xs, etc. I had an issue this morning with my account due to an error on my end, and was able to use the chat feature, which provided nearly instant support. They fixed the issue and sent me a confirmation email within seconds.
I thoroughly enjoyed using the platform which made editing and using the documents incredibly easy. Their customer service is also excellent and went above and beyond to accommodate my request immediately.