Great product. Good interface gives you all the options you need in one place. Clear and easy to understand. The only downside is remembering its a browser only interface, remembering the product name and having to navigate to the URL to begin. Not an issue for a daily user, but if you use only intermittently like I do, I have to make myself a reminder. To that end, I think its a little expensive for a casual user; but I do still like the interface so much that it overrides my concern on cost.

it's a little bit too expensive for me. I will not have to use it very often, maybe only once or twice a month for work, but i do require the premium package for all of the features that i need to have. so it just seems crazy to me to pay almost $200 a year for something im only going to use 24 times the whole year. other than the too high price, i think its a great program!

Had many of the forms I needed, however, surprised with researching NC business forms I found a 1997 form but not a 2000 form. Fortunately I can use a 2001 form for 2000 year.