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On first blush,this is a fine tool. I have a limited number of documents. So this works great. Simple. Easy to follow. Support answered some not so obvious questions quickly and easily. Well done. I have one question or suggestion..I would like to merge a couple of my documents...but don't want to pay for a full upgrade for just two or three uses. Can you offer a "yeah we'll let you do this" one off pricing for someone like me? Would be very helpful. (I will also say I tried several of the competing products...and this was far easier to use)
John S
This was a great program This was a great program. I just don't use it enough to justify paying annually. I wish there was a charge per file option.
Dean Thompson
Paul was fantastic Paul was fantastic. I have been chatting with several other people since April 3 and no one could figure this problem out. I was emailed that this issue had been referred to technical support and they could not provide adequate assistance. As I am not computer friendly, Paul was very helpful. He was very patient with me. I am extremely grateful to him for resolving this issue.
Jack Blaine
One of the better document editing apps available Allows you to go completely paperless. Create pdf files from Excel, Word, etc. Merge or split different files. Offers electronic signatures. Easy to operate. Can track if the document has been viewed. The app does what it says it does but in order to use more advanced features and options, the cost can get expensive.
Sophia G.
very useful and easy to use! Very useful and cool for filling out paperwork/forms online without having to print them out and scan, or changing the documents format to fill it out.
Tiras Lomas
It got the immediate job done but there were a few hiccups. I don't particularly like their way text is displayed in the larger fill-in fields. The form I was filling out was very complicated and required numerous references to a "Remarks" section at the end of the form because there was insufficient space with the numbered questions to put complete answers without overwriting onto the next numbered question. Consequently, the Remarks section was filled necessitating a separate attachment to contain all the remarks. In the remarks section, I cross-referenced to the numbered question for clarity, e.g. "Question 12(b)..." When I viewed the form on the screen the formatting looked fine but when it printed, the "Q" in the word Question was on one line and everything else "question 12(b) was on the next line. I would like to know how to avoid that issue in the future.
Stephen P
I am confused: can I efile the 940,941, 1096+1099 with the IrS from this sight using "Export-submit to IRS?...how and how to i get confirmation of the filing??
Krisanne B
Cancelling a subscription can be an intimidating and anxiety creating experience. NOT WITH THESE PEOPLE!!! Today I logged in to my account. ***** linked in as my Chat contact and in less then 1 minute the subscription was taken care of for me!!!! I have had to fight too many providers about cancelling subscriptions so THIS WAS REFRESHING!!! Such a contrast and it makes me want to stay connected with them if I ever need their services again.Don't hesitate to access their services and products.
Harold C
I needed to print a Medicare form. Had some issues with printing--only the part I'd typed printed. I opened the chat window. Sam responded, answered my questions quickly, sent me a screenshot of the adjustment I needed to make to the print instructions. From there, everything turned out very well. Thank you Sam!
Deborah K
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