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After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.
Robert
I've edited 4 documents with pdf filler which was fairly easy considering the editing I needed done was fairly simple. I'm a little disappointed that there is no on-demand training because I've only used some basic features & would like to learn alot more on all of the features that are available & how to use them
Maxwell M
I like the program It is not too complicated. The monthly fee is a bit too high I am not certain that I will be able to keep it past the free trial period. $20 per month is way off the mark; unless you have lots of cash flow. Just seems like $6-$8 per month would be more in line with the value of the product.
Jon W
Payroll Manager needs whatever help she can get it saves me time! I love it! I can download any PDF and make it fillable! it makes my job so much easier! it makes W2-C's so easy! it is sometimes confusing when saving a PDF.
ANN C.
Super User Friendly and Wonderful Service Made signing in and using the service very easy. PDFFiller helped me fill in my PDF with ease. Their service department was extraordinarily helpful, too. When I needed to cancel, they offered a quick refund and provided links with instructions in how to proceed. Great team, thank you very much.
Ian Rosner
I like the service and have been using for awhile! I like the service and have been using for awhile. Their customer care team was really responsive through instant chat. Couldn't get a phone number for their customer service however I believe the chat service is all you need to get assistance! Kara was the representative I spoke with and she immediately understood my situation and helped me get the problems addressed with step by step processes and links. At the end she even saved me some money with the steps we took to save my old account! Definitely recommend their service and also contacting them with any question!
Roque Fuentes
Very good, I do need translation capabilities since I work with foreign documents. Currently I go to https://www.onlinedoctranslator.com/en/translationform
James B M
My only use is to help my 14 year-old grandson with his Eagle Scout Service Project report. I'm retired and have no further use for the program beyond next year when he has completed his Project.
Jake T
They were very understanding and… They were very understanding and willing to assist me with a recent refund I requested. Great customer service! Great company!
Tim
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