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Dec 27, 2025
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I've only used this service once, and I'm pleased with the outcome. My document looked more professional and I will use this service again. I think it's a bit pricey, so I suggest the company use a "one-time-purchase" option or free trial before buying.
So far it is good. Convenient for forms that require signatures. No more printing, signing, scanning and converting to pdf a gain before mailing back.
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
I was in a hurry to get a commercial invoice to a broker, all went well until I tried to email the document. I'm 64 years old, so not the brightest when it comes to computer stuff, but it was really confusing at that point.
"Marie is very professional
"Marie is very professional; she truly deserves a lot. You are really lucky to have such a professional person. Thanks to her, I will talk to my friends and family about your site."
I was able to make a Loan Agreement in purchasing a Manufactured Home in Florida for my x-husband so we could have it and a POA for him at the closing on May 23, 2022. Thanks for your help in this free document service that finally worked for me. I live in Michigan and needed to protect my interest in this new home for him and two others that used to live in his Adult Foster Care Home in Grand Rapids, MI seventeen years ago. So I really appreciated your documents that we both will sign and he will have his Notarized at the Closing.
Thanks again,
Wilma Forsythe
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