We no longer had use for product as we… We no longer had use for product as we are a small Not for Profit Organisation and they canceled our subscription that was automatically renewed and refunded the $'a that was charged. This happened without any issues and thanks to pdFiller for their understanding

Top quality all round Only used the free trial for a specific task needed at the time and pdfFiller offered everything I asked for, unlike other services I tried. Very straightforward and accessible. Fast forward a month and I’ve forgot to unsubscribe. I see an email saying $180 dollars has been paid out. Of course, it was agreed upon, the yearly subscription follows the free trial. But I didn’t want the subscription, I hadn’t used it since the first day. And to be clear it was not for a lack of quality but rather a lack of necessity. But all I had to do was email the support team and even on a Sunday their responses were immediate, clear and thoughtful. I explained the situation, they saw my predicament and even though I was at fault, they did not hesitate to cancel my subscription and repay me in full. The money was back in my account just hours later. Superbly run business!!