Honestly, I used this service for one day. I did the whole hoopla, signing up for the service, getting my PDF's and documents taken care of, then went in to cancel my free trial. Well, something went wrong, and I was charged for a full year that I didn't want. But the reason they get 5 stars instead of zero-- they voided the charge same day that I emailed them. They weren't worried about pinching pennies, they were worried about being a good business and doing the right thing. That's a 10/10 in my book. Honestly, I have them bookmarked on my webpage so that if/when I need their services again, I'll definitely be going back!

This is an excellent product/service that was very useful to me, especially because I have a ********** and can't install windows based pdf editing software. After the trial period, I had a family emergency that caused me to forget to cancel my trial (I love pdf filler but planned to subscribe later when I will need it more) so I was auto charged for the subscription once my trial ended. I contacted support to explain what happened and they responded and resolved my issue within just a few minutes. They were prompt, professional, and understanding. I feel great about the service and customer support that I recieved and plan to subscribe to pdf filler in the near future. I wild gladly recommend pdf filler to anyone who wants a great way to edit pdf files with the confidence of working with a company that has excellent customer service.