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so far so good. Not the easiest to find document while logged in. I find I have to do a search on the document from a web browser to get to it. PFDfiller couldn't find the doc from within the app.
Anonymous Customer
wasn't aware i was paying for it until i saw the charge on my bank statement. that should have been clearer. will know more about how much i like it when i print the documents i have entered. i also would like a tech support number as i am very bad with computers.
lynne
What do you like best?
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.
Garrick Crouch
Perfect for on the go! Time saver and so convenient to have this! You can access from everywhere It's very easy to log on away from your desk to edit and send a document for a signature. I'm a logistics manager and I'm always on the go and most of the time I get phone calls away from my desk so its handy to be able to pull this software up on my phone to send important documents - especially customs paperwork when zip need to Nothing! You can pretty much find any document form needed in their library to assist you with your needs. You can even edit the document if need be.
Verified Reviewer
IRS changed the 1099 misc form IRS changed the 1099 misc form, so I had to find an alternative access to the 1099 misc form that showed non employee compensation. The 1099 NEC form was the form I needed. A new bokkeeper will handlethis from now on. Thank you
Paulette Perkins
I like the concept, but slow I like the concept. But the processing is awfully slow. I'm going to buy a membership for my team, but I just wish everything processed more quickly.
Jonathan Tate
I printed five copies of 47 pages that… I printed five copies of 47 pages that were pretty easy to print, collate, print from my printer overall my experience was that it is a pleasant experience.
Thomas Francis McTear
I was absolutely thrilled with Anna's help when I reached out for my PDF Filler issue. She responded quickly, took screen shots and sent videos to make it easy for me to understand what she was teaching me and was friendly too! Really, I couldn't have been happier. I'm so grateful to know that PDF Filler has invested in ensuring a great customer experience with their support as it makes all the difference!
Kimberly D
Great customer experience with this company. Very responsive to technical questions and billing service cared more about our satisfaction than most companies even though it wasn't to their direct bottom line advantage. Will use them again surely.
Tim K
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