I used this service once and had to… I used this service once and had to sign up for a subscription. I didn't need it more than once, but I signed up anyway. I decided to cancel the subscription before the free trial was up, but I didn't complete the process so my account was charged. I contacted the email address included in my Paypal receipt and the team was very responsive and they took care of the issue immediately. I think they should make it easier/more clear on how to cancel, or not require a subscription, however, it was useful and the customer service was efficient.

Exceptional customer service Kara was of great assistance working through my billing question today. She was quick to respond and went out of her way to explore all avenues before I realized that the expense about which I was inquiring was charged by another company, not pdfFiller. She was extremely polite and patient.

Love this...in this world of fill it… Love this...in this world of fill it out and sign it...pdf filler makes for a much more professional looking document.

no problems so far no problems so far, only thing I don't like is that the forms you search for come from google and isn't always the same thing you are searching for.