It's easy and I use it for billing for my private practice. There was a recent change in the function of the program that you have that has caused me extra time. I used to be able to look up my form by name using the little magnifying glass and then when I found it, click on the form, and then click on the copy icon. The copy icon isn't present anymore when I look up the form by name, so I instead have to scroll back through all of my forms and it takes a lot longer. If I could still look up by name and then copy the form once I found it that way it would be great. I used to be able to do that until the recent formatting changes.

I need someone to show me how to use it.. the three times I have used it, I felt like i was fumbling around in the dark trying to figure out how to do what I wanted to do

It works good but is clumsy to figure out some things should be easier like saving an altered document to your computer. Currently I have to pretend to print it then in the printer tell it to save as a PDF to my computer instead.

It works. After dealing with another program for five years, that suddenly became dysfunctional as they upgraded, we are happy to have landed into your world.