Amazing Customer Service While I was reviewing a couple of unauthorized charges on my PayPal account I noticed they were from PDF filler. Upon further investigation as to what PDF filler is, I realized that this was due to something a professor from a course I had taken last year had required the class to use to complete an assignment. He assured us that though we may need to put in our personal information, the service we were using would be "free". I did not realize that “free” was then turned into a renewable purchase fee. I contacted PDF filler to dispute the charges and explained what had happened. This company responded to my email with genuine kindness within a couple of hours to assist me with providing a refund upon receipt of a response providing verification information. I emailed them the information and again, within a couple of hours, I received a response that I had been refunded the fee. I appreciate how professional, considerate, and amazingly responsive this company has been- the whole process was quick and painless and I will certainly consider using PDF Filler in the future should I need such a service!!

My subscription had expired My subscription had expired. I was trying to reactivate my account with a discount offer that was offered to me before my account had expired. Unfortunately I couldn’t seem to figure this out. I was connected to Katrina using the live chat. She explained to me because my account had expired the offer was no longer available. She did however offer me 25% I accepted what was proposed to me. Yet again I was still having problems figuring out how to get this discount link Katrina had sent me. She eventually emailed the link to me because the computer and myself don’t see eye to eye and I can’t figure out how the thing works sometimes. Katrina was very patient and understanding. She helped me figure out my dilemma. Thank youMathieu