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After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.
Robert
The service is great and has come in handy in ways I had not expected. However, you lose 2 stars for my initial experience of first being asked to to pay, by a pop-up, to see a form that was submitted and then after paying being told by another pop-up that I need to upgrade to a more expensive plan. The first pop-up should have presented the correct plan. Felt a little like a bait and switch. But I gave you back one star due to the fact that support was able to fix the problem, quickly.
John R
What do you like best?
I have been using PDFfiller for several years and it is essential to my law practice. I haven't used a typewriter to fill in forms since I began using PDFfiller. Especially helpful filling out long questionnaire forms which may have to be changed as additional information is received. Great product!
What do you dislike?
There is nothing that I dislike about PDFfiller.
Recommendations to others considering the product:
Great program. You will not be disappointed.
What problems are you solving with the product? What benefits have you realized?
As mentioned above, while I could fill out forms by writing in the information, my handwriting is terrible. Using PDFfiller allows me to type in answers on forms which then look very professional.
User in Law Practice
Surprised I had signed up for a year It worked as I expected. Only needed it to print once but ended up using it twice. Not sure when I will need it again Not sure if I can cancel or if it is automatically renewed. May never use again so I hope I will get a message that I can continue or decline.
Ray D.
The level of communication the team has… The level of communication the team has is second to none. Best customer experience. I recently tried the free trial, I forgot to cancel after the free trial because I needed their service @ that time only. When then cancel my subscription I didn't get a refund, but the team explained to me why that happed if do want a refund what should I do.I then followed the steps and within the time they said , I got my refund. Keep up the great work team.
Pablo Di Nyambo
I work with a lot of county documents that are locked for editing. PDFFiller makes it is so I can mark up and edit. This give me the ability to highlight and do take-offs with in the pdf. Thanks!
John
What do you like best? super convenient to find the forms that i need What do you dislike? when i want to go back to a doc i have to go all the way back to the main doc menu What problems are you solving with the product? What benefits have you realized? Almost all the forms i need are on PDF. I rarely have to look elsewhere
Monica Arguijo
I have thoroughly enjoyed using PDF… I have thoroughly enjoyed using PDF filler. It has been very beneficial when I receive PDF files that I must fill-in or create.
Sheri L.
Being a small plumbing business I used PDFfiller for many forms I needed! The ease of filling out the forms was just what I needed!! Being a one man shop I needed every minute of the day! PDFfiller was just perfect - I would pull up invoice fill it out send it off!! $$ in bank!! Perfect for a small Company as myself who needs every short cut to save as much time as possible!! Thanks so much!! Retired Plumbing Contractor Whose only worry now is keeping the varmints away from my garden!!
Fred C
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