Customer support was top notch. They resolved my print issues with my form. The reason I did not give it 5 stars and would not recommend is that I Googled for a form to fill out for a US Passport. I didn't expect to find one i could fill in on line. What was not apparent was that ONLY AFTER SPENDING 30 MINUTES FILLING OUT THE FORM did I find out I had to pay $20 to print, save, fax, email or share the form. Customer service was great, but did not want to sign up for a monthly pdf service or pay $20 for 1 form.

I spent approx $70 for PDF Filler, could not find a page rotate icon when I really needed it, then a screen popped up that I would have to spend $120 per year to have this additional function. I was in the midst of needing to reorient some legal documents so paid the additional money. I find this to be less than fair business practice as when I signed up there was no clear breakdown presented on the functions available for different costs.

I hate having to type in a verification code when I leave for a bit. I know it is fro security reasons, but I would really appreciate it if you did not make it type the code.

It was smooth and easy to understand. My only question or concern is. When submitting my corrected 1099 to is IRS via your site. I was not sure which copy it was sending. It did not give me an option. I hope the correct copy was sent to the IRS.