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To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
This program is easy to use, has the forms I needed. Easy fill, print and save. Great online program. Accomplished exactly what I needed to without having to search all over for the forms.
Dee Dee W
PDFfiller in a medical office Overall, very pleased with the program. Love the east of use, wish the file saving was a little easier. I like being able to upload patient forms that need completed (i.e. FMLA or short term disability) and completing neatly with PDFfiller, instead of handwriting, etc. I love the east of emailing or faxing directly from the program as well. The confirmation of receipt or email being read is nice. Some times the text boxes are difficult to line up or get placed properly but I really feel with more use I will become better with these small tweaks.
Shelly M.
It's fine so far, I double checked for accuracy off of the tax tables and it calculated correctly which is a positive for me and very helpful and a huge timesaver to know it is accurate and reliable
Susan K
this was perfect i had to file a court… this was perfect i had to file a court document and had to use this several times bc its the only way i could get MD to accept the forms!
mugsy
EXCELLENT CUSTOMER SERVICE Very quick, efficient and courteous customer service. My elderly mother subscribed to this service and couldn't remember why. I explained the situation via emails with Customer Support and they refunded the annual subscription fee after I verified a few details. I really appreciated their understanding and quick response. Now...I have to go unplug my mom's computer. :-)
Jackie Phillips
Liked the UI and transparency Liked the UI and transparency. Needed at this stage just for a quick job, but liked the experience a lot. Thumbs up!
Stef
So far so good. I like the friendly interface and the different options of sending processed files. I would like to request developers to incoporate "rotating page" for some documents that may be uploaded upside down
Samson Clarence E
LOVE THIS AND LOVE CUSTOMER SERVICE PDF.Filler is definitely a MUST in todays world especially with more and more companies working from home, I don't see how anyone could live without this. It makes forms and fillable documents, signature request documents, so very convenient, easy. It's super user friendly as well, I love it. Also the staff super helpful. Simon and Rachel were super great and on it, they both got right back to me within seconds and assisted me with knowledgeable kind and quick service and I appreciate that a lot as well in a company. Thanks again guys and PDF.Filler you Rock!
Crystal Dawn Bunch
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