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With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah
Sarah
I am new at this point. so far all is working fine. On the few I've used the program with it has been smooth and the people signing have liked the ease of use
Scott L O
I just started using this and I am… I just started using this and I am absolutely in love with it. I am still working my way to being a professional at this
Deborah Francis
User Friendly Super easy to use. I needed to send a document to a customer for them to sign. I didn't need to take time for them to come to the office and they could continue with their busy day with only a 1 minute interruption.
Seekh Tax & More
What do you like best? The ability to alter PDF files (add or subtract information) What do you dislike? The double sign in process takes up valuable time. What problems is the product solving and how is that benefiting you? As a real estate agent, I can tailor template forms to suit my client's needs.
John Pedini
What do you like best? The customer service on this software is unreal and so fast. I like the link to fill feature in this software, use it all the time. It's helpful for all our contracts and HR needs during a lockdown. What do you dislike? Some of the features are prone to be misleading if you don't read through the how to documentation eg Send to Sign is not useful for everyone. Recommendations to others considering the product: Read through the documentation on how to use it What problems are you solving with the product? What benefits have you realized? Having people sign documents during a lockdown is now a breeze. Having new interviewees fill out interview questionnaires, contracts and applications for employment so simple.
User in Legal Services
Great customer service, helped me figure out how to change the e-mail on my account, without having to get a new subscription...I was confused. Thanks for the help!
Freefia B H
I think it is good however I already… I think it is good however I already see methods to improve it. I desire to fax a smart folder of documents I already created. This would be a facilitate faster communication of information as opposed to finding out how to merge the documents and then fax the complete file. All in all, I like the platform. If you may obtain DocuSign options, it would be nice long term perhaps. Many corporations and companies like to use DocuSign.
Daniel Mederich
need a signature on many applications… need a signature on many applications for my wholesale business -- this is a dream! -- and totally UN-savvy tech wise and I can still do this :)
Christine Foster
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