It has been a very interesting experience, my first time doing my return with your company. I won't need to use your service any more, so please just bill me for this one time only. I'm 89 years old and closing down my accounting business @ 5/31/15.

Too many going back and forth tasks to complete a form. You need to make this more friendly for the user not experienced. Make it like MS Word with what is available from the subscription, as for example: when I needed to use the eraser, it brought me to a screen to purchase to get, even though I have a monthly subscription. Not fair.

I found it a bit difficult to navigate text changes and then the printed format is not the correct size needed for the IRS. I had to spend time reopening on desktop to make changes and print.

I find it very helpful, but sometimes I can't find the form I have completed and I have to start over when I need to make changes. Or it wont allow me to make changes.

This is by far the best I have tried; awesome features, well designed and intuitive as can be. Deeply regret I cannot afford to buy it; I run a very new, very poor legal aid society with 0.00 left in our budget for such things. Recommended highly.