Anne in customer support was outstanding, she was patient, calm, informative and extremely helpful. I had lost work that I had spent hours on and couldnt find what I had done wrong, Anne patiently worked through it with me and I found the document, without her I would have cried, literally, as I had worked the whole of the night on the document and it looked like i had lost it all. Anne should be commended for her high level customer service. She is a definate asset to your organisation.

the user interaction could be a little better, for example I don't like that when I'm on the Mybox tab, once I open a file and close it I keep getting directed to the dashboard. So I have to keep clicking back to the Mybox. Otherwise, great product! :)

When going from preview back to editable view all imputed info disappeared. Not sure why that happened but I selected cancel and all info reappeared.

It's essential for digital nomads. Since my base is in the US. I rely on these solutions to continue operations in the US from abroad. I would integrate payment systems, especially with the banking networks to be able to send money orders or checks physically. And I would suggest connecting with virtual offices to be able to interact with clients in a virtual office setting. I'm thinking a virtual secretary solution... just some thoughts to improve. Abe