Excellent product but my learning curve is quite steep. I am not familiar with a lot of things younger users are familiar with. Leads to a lot of fumbling around, but the on-line service chats were very helpful.

It's not as intuitive as I hoped to use the mobile apps, and it seems there are many steps to doing the main process which led me to purchase PSF filler--uploading and emailing HIPAA related documents that I've photographed. I'm sure there'll be a learning curve, however, so I am still hopeful. With two helpful and timely chat guidance, I was able to resolve my problems with scanning and uploading photographed documents quickly. I still wish the mobile app allowed me to rename the document so that I wouldn't have to fiddle with it later in the browser app, but am happy with many other features at this point.

I have no interest in being on a webinar now or at any time in the near or distant future. Please stop insisting and asking me . The answer is NO to webinars.

I had some troubles purchasing my subscription after my free trial and had a long wait using the chat feature. However, I called into the customer support line and had immediate amazing customer service in resolving my issue. My customer service rep was very detail in listening to my concerns and offering resolution. Because of the excellent customer service experience my PDfFiller representative delivered I proceeded with a one-year commitment of service and recommended these services to my family member.