Great after-sales support! I recently signed pdfiler demo version to convert a PDF to a word document but for for some reason it didn't work, not the point. Point it, I forgot to cancel my subscription and was billed for the year. I immediately cancelled my subscription and contacted pdfiler via the online chat. That answered within 20 seconds and immediately refunded my payment. Really great service - thanks!

Payment issue dealt with swiftly After both my cards being declined to register my subscription, I went onto the online support chat. Kara was super helpful and quick to deal with my issue - very professional and friendly. Kara was very generous in giving me three free days and advised within that time to try my payment again after 24 hours. Thank you Kara for taking the stress away and resolving my issue fast. Morven

due to ill health and family… due to ill health and family committments I couldnt utilse my free month very much but what I did use was brilliant especially the erase function. When I start University in September I will probably sign up for it a sit will be useful. the customer service was especially good.