There was a big learning curve for me, but think I have a fair handle on it now There was a big learning curve for me, but I think I'm getting the hang of it now, once I've finally finished a Fax Form cover sheet.

Impressive customer service (LIVE support) I did not realise that my free trial expired until I got a charge for the month of December. I contacted 'live support' (which popped in in 20 sec) and Thomas was the most helpful I've ever experienced in customer service. He found out I had 2 accounts and when I explained to him that I actually only used the service once, he promptly offered me refund. I did not even expect one because I honestly thought this is another website that makes money by offering a trial and then charge you once trial is finished (which many of us would forget and only cancel when it is too late). But no, refund is already action, and he also cancelled my account as per my request with no fuss! Thomas, thanks for being extremely prompt and helpful! I will surely use this service next time. Thank you!