Though perhaps a bit expensive, PDFfiller.com is extremely well-designed, feature-rich and easy to use. While I have no complaints about the basic product, I was bothered by design feature that seemed to insist that I enroll in a more expensive tier of service without giving me the chance to opt out or cancel. Any popup page that requires a user to select - and pay for! - a more expensive service level should always include "close" and "cancel" options. While I'm still a bit troubled by this aspect of PDFfiller's site design, when I raised the issue with your support staff, Ellilou Ilano quickly responded and helped resolve my problem.

The person who dialogued with me concerning my problem very patiently walked me through the steps of printing my tax form and everything was nicely resolved. Thank you very much, especially for your patience.

I had some issues with establishing connections, but when I chatted with Paul, he had the solution for downloading the form in less than 3 minutes! This was a truly a great experience for me!