It is great to be able to find government forms I need for my business and able to complete them in such a short time! Going through other services, this proves to be costly (especially at tax time) and the yearly fee I pay is minimal and well worth it!

Great product. Good interface gives you all the options you need in one place. Clear and easy to understand. The only downside is remembering its a browser only interface, remembering the product name and having to navigate to the URL to begin. Not an issue for a daily user, but if you use only intermittently like I do, I have to make myself a reminder. To that end, I think its a little expensive for a casual user; but I do still like the interface so much that it overrides my concern on cost.

originally i was dissatisfied with paying $20 to learn how to use the system and still did not get any benefit. Then customer service reached out to me to provide assistance and work on a solution. I am still learning how to effectively use it but am happy for their willingness to help.