I was a first time user and it was late at night and the PDFfiller.com information was a little confusing. I had problems opening the document on my computer as it was not readable. I reported this via live chat around 12:45 AM and it was resolved in about 10 mins or so. I was happy with the outcome.

Easy to use, but seems like a lot of steps to go through to get to the documents and to save them to my computer. I have to save it to my computer to print it because printing from the program doesn't get it all printed on the 8.5x11" paper so leaves information off.

To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

This has to be the easiest app. on the market. I love the upload from the web, or my pc. I have even used the e-mail. The Templet feature for often used form is great and a time saver. I have already told 3 friends who are also using your service now.