Last updated on
Jan 3, 2026
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To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
I'm so glad that I can fill in all the forms and documents easily with PDF filler. Before it was so frustrating not to be able to sign my name, PDF Filler is great!
This was a great program
This was a great program. I just don't use it enough to justify paying annually. I wish there was a charge per file option.
Useful form creation and library tools
Makes confirming client changes and work ideas more fluid with notifications of form signing. Wide tool set and excellent selection of preexisting forms.
So many forms and flexibility to edit and create and cross share forms with clients, and the addition of the iOS app makes for a great always on solution and current information.
Price is ok, for single users but for larger firms it may be a consideration. So far no other issues
Great program for the price. I save many documents as PDF's and there ar times when one word or sentence needs to be changed. It is so simple, open the doc, make the correction and save,
If you ever happen to chat with Support…
If you ever happen to chat with Support for a technical issue --- Hope you get Paul.
Paul worked with me for nearly and hour trying to figure out why my form got skewed.
I shared out my screen with him -- he diligently and carefully figured out the problem and got it fixed.
Saved the day!
Kudos to Paul!!
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