Last updated on
Jan 4, 2026
pdfFiller scores top ratings on review platforms
I changed my review because of excellent customer service. I had issues with the product that made the program unusable for me and was not happy with the cost. A representative contacted me right away and refunded my money before I could even ask. For that, I am truly appreciative and wish more companies would follow their example.
We love the power PDFfiller gives us to export data filled in to be exported to Excel and manipulated. For the most part, it is a very intuitive program. There are some aspects of set up that are confusing, but customer support is GREAT, QUICK, and seemingly PATIENT. We are very happy so far with its performance.
Best customer service ever
The service is very helpful for filling out lots of things. In addition, if you forget that it's a subscription service, they have the ABSOLUTE BEST CUSTOMER SERVICE! Highly amazed, 12/10
Excellent product never had an issue so can't tell you what support is like. Upload, fill and print
Quick and easy to work with. Have used other pdf products and this is best for the price.
Easy of use and no software to download. Cloud storage is great my documents are all stored where I know they are for future modifications.
Worry about encryption and security of stored documents but most of my work is not confidential so that is one reason I use it.
Accounting
I have been very frustrated in trying to create our 1099s for 2022 in pdfFiller. I began a chat with "Kara" and she was wonderful and very patient walking me through the different steps to create a template. She also sent me a video as a tutorial. Very helpful. Very good experience and removed my frustration. Thank you.
Great product and even better customer service
I used the product, which was excellent, once during the 30 day trial. However, through my own mistake in not cancelling due to e-mail mix up, I was enrolled in the full year subscription. I explained the situation to support and have been given a full refund. This has to be the best customer service and support I have ever received.
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