I must admit, I'm very grateful to the leadership of this organization; and the quickness in resolving issues raised by subscribers, like me. This is my second year of being a part of this wonderful and truly a required program for someone like me in my Income Tax Preparation Organization. Your services is quality and the availability of your program is impeccable. Without you I would be lost trying to prepare 1099MISC for my small business clients. Thanks for your continued supports and availability of your support staffs.. Truly yours Max Taylor p.s I noticed that you have a Massachusetts phone number .. I'm actually from Cambridge, MA and attended Bentley(college) University in Waltam, where I studied Accounting&Finance and now runs my own tax preparations and financial services firm here in Northern Virginia.

I was very impressed with all the option that were readily available to me. The library was amazing, and aside from business I found things for my children, as well.

I find the programming impressive. I find the website less so as it is really quite hard to find out how do so such simple and presumably popular things as setting up formatted forms for use on a website. Too, find some terms a bit confusing such as template vice a fillable pdf vice a document. Maybe a startup, online primer to show exactly how to do basic things and find basic options. I will say this. My call to your support staff was excellent. Your agent told me exactly what I needed to know in that instance.