I was shocked to learn AFTER I PAID that the "monthly" payment touted in 3 big choice boxes was ONLY and effective cost IF I paid an annual fee IN FULL. THAT WAS NOT CLEAR and I feel duped. However, I am extremely pleased with what you offer AND the ease of using your site. It is well worth the 29.99/month vs what I thought was 9.99. You really need to make that clear for your customers, though. Don't start a customer relationship with the customer feeling duped or tricked.

Its good, except that it saves the document automatically without allowing a Save as function when printing, so it overwrites the previous file, which is not so good.

The only problem I have is, if I highlight a word or group of words and I want to take it off, it is very difficult to undo. I spent 2.5 hours last night trying to do just so.

so far so good, very easy to use. The only issue is I can not verify my office # as I do not use a CELL phone. CAnnot receive SMS text to verify my tel#

I am able to find everything that I need with running my Bookkeeping Tax Prep business from T4's to GST remittance. The price is a great price as I am a small business, it is affordable to small businesses. I am glad that I found this and look forward to using it for a long time.