Last updated on
Jan 9, 2026
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I found it relatively easy to use, it would be nice if it had an undo selection. And getting the right size font was not easy. Had to wait for print out to see.
It is great to be able to find government forms I need for my business and able to complete them in such a short time! Going through other services, this proves to be costly (especially at tax time) and the yearly fee I pay is minimal and well worth it!
The entire staff including customer…
The entire staff including customer service, my managers and accounting have all made this process very streamlined and easy to follow. Everyone has been quite kind and ready to get me going. Because of those gestures and professionalism, I look forward to being a key member of your organization. Thank you, Robert Weiss
Easy to use. I always send the doc to myself before emailing to final destination, just so I know what it looks like on the receiver's end. Adding a personal note to the email is a bit cumbersome--could be better explained of who sees what.
I apparently came to your website…
I apparently came to your website around a month ago for some reason. I do not remember why... But, for whatever reason, I signed up for a 30 day free trial and gave you my CC number. I rarely ever do something like this... either way, I noticed the charge on my debit card statement over the weekend and this morning addressed it with Thomas from Customer Service. I was a little frustrated by it, he calmly read my chat message and assured me he would take care of it. Within minutes I received an email cancelling the subscription and refunding my money. Thomas was curteous, professional, quick, and thorough. This is the kind of customer service I WISH all companies had. Especially technical type companies where you rarely get to speak with a human or a person that you can understand. Thank you for hiring people like Thomas. Thank you for your customer service policies. If ever, I need a service like this, it will be yours.
My 1-month trial had ended and I didn't…
My 1-month trial had ended and I didn't catch it on time but I reached out to someone and they refunded the money back to me just like that.
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