Paul is a phenomenal customer support… Paul is a phenomenal customer support rep. Very attentive, prompt and courteous. Took care of my issues immediately.Thank you Paul!

CUSTOMER SERVICE THE WAY IT SHOULD BE!! I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.

Able to change words on documents-So helpful I was unable to find a pdf editor that allowed me to change the words already provided on the forms. This has been a God send. Thank you for creating this program for people to use. The charge for using this program is a little expensive but I am extremely grateful for a 30 day trial. Thank you again.

I needed to cancel my account but had… I needed to cancel my account but had trouble doing so. The online customer support person Kara was so helpful! I am unemployed now like so many others and cannot afford the service any longer. But, once I get going again, this is the service I will sign up with. Wonderful service!